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Tech Support

Wherever you are, whatever the time

...and whatever your support needs, our technical support team is here for you. Lumulus Tech offers 24/7 support, with experts ready to assist with all your technical needs and questions.

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WPI

Lumulus Technologies Inc. warrants its standard products to be free from defects in material and workmanship for a period of one year from date of shipment unless stated otherwise in a separate published warranty.
If any Lumulus product is found to have defects in material or workmanship the purchaser should notify Lumulus promptly, and request an RMA number. After an RMA number is assigned, the purchaser may return defective products prepaid to Lumulus.
Lumulus Technologies Inc, at its sole discretion, will repair or replace standard products found to be defective, and return said products, prepaid.
Lumulus Technologies Inc is not responsible for damage to its standard products caused by abuse or neglect, unauthorized installation, maintenance, use, repair, or adjustment. Any of the aforementioned actions shall make this warranty null and void and shall relieve Lumulus Technologies Inc from any further responsibility hereunder.
Lumulus Technologies Inc shall not be liable for any incidental, special, or consequential damages in any claim action, suit or preceding arising under this warranty or any other part of the agreement of sale between Lumulus Technologies Inc and the purchaser, nor shall there be any liability hereunder for labor claims, loss of profits or good will, repairs or other expenses incidental to replacement. The foregoing warranty is in lieu of all other representations and warranties expressed or implied, written or oral, including warranties of merchantability or fitness of the goods for a particular purpose, unless exception is offered in writing by an officer of Lumulus Technologies Inc, or separate published warranty is cited for specific product groups.

RMA

Return Merchandise Authorization

Lumulus Technologies provides an efficient and prompt RMA service to ensure timely support for its customers. We encourage you to fill out the RMA form available on our website to initiate the return or replacement process quickly and easily.

FAQ

Frequently Asked Questions

Lumulus Technologies provides a comprehensive FAQ service to quickly answer common customer questions and facilitate access to the information you need. We invite you to consult the FAQ section on our website to find immediate and detailed answers to your questions.

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